Applying for an electronic visa to Egypt is generally straightforward, but some applications are still rejected every year. In many cases, the rejection occurs due to small mistakes that travelers make during the application process.

Understanding why Egypt eVisa applications get rejected can help applicants avoid common problems and increase their chances of receiving approval quickly.

Incorrect Passport Information

The most common reason for rejection is incorrect passport information. When completing the Egypt eVisa application, travelers must ensure that all passport details match the passport exactly.

Important information that must be entered correctly includes:

✓ passport number

✓ given name

✓ surname

✓ passport issue date

✓ passport expiration date

Even small spelling differences or missing characters can cause the application to be declined.

Many travelers prefer to verify their passport details before submission using services such as Egypt eVisa Assist, which helps review applications for accuracy.

Passport Validity Problems

Another frequent reason for rejection is insufficient passport validity.

Travelers applying for an Egypt tourist visa online must have a passport that remains valid for at least six months from their arrival date in Egypt.

If the passport does not meet this requirement, the visa request may be declined.

Applicants should always verify their passport expiration date before submitting their application.

Passport Scan Issues

When submitting an Egypt visa application online, applicants may need to upload a passport scan or image.

Poor quality images can create problems during verification.

Common issues include:

✓ blurry passport scans

✓ cropped passport images

✓ missing machine readable zone

✓ incomplete passport pages

Providing a clear and readable passport image is essential for successful processing.

Mismatch Between Application and Passport

Another common problem occurs when the information entered in the application does not match the passport exactly.

For example:

✓ entering a nickname instead of the full legal name

✓ reversing given name and surname

✓ using different spelling of the name

Authorities compare the application details with the passport document, so any mismatch can lead to rejection.

Travelers often review their details with Egypt eVisa Assist before submission to reduce the chances of these mistakes.

Uploading Incorrect Documents

Sometimes applicants upload documents that do not meet the required format or size.

Typical requirements include:

✓ JPG or PNG file format

✓ file size within the specified limit

✓ readable passport image

Submitting documents that do not meet these requirements can cause the application to be rejected.

Applying from an Ineligible Country

Not all nationalities are eligible to apply for an electronic visa.

Travelers should confirm that their country is included in the list of eligible countries before starting the Egypt eVisa application.

If a traveler from an ineligible country submits the application, it will likely be declined.

Submitting Incomplete Information

Incomplete applications may also be rejected.

Applicants should ensure that every required field is filled out correctly before submitting the request.

Missing information such as contact details or travel information may cause delays or rejection.

Applicants can review preparation guidelines at []() before starting the visa request.

Applying Too Close to Travel Date

Submitting the application only a few days before departure can create problems if additional information is required.

Even though the Egypt eVisa processing time is generally fast, travelers are usually advised to apply at least seven days before their trip.

Applying early allows time to correct any mistakes if necessary.

Final Thoughts

Most Egypt eVisa rejections occur because of simple errors that can easily be avoided. Carefully reviewing passport information, uploading clear documents, and submitting accurate details can greatly improve the chances of approval.

By taking a few extra minutes to doublecheck the application, travelers can avoid unnecessary complications and ensure a smoother start to their journey to Egypt.

Effective Date: December 26, 2024

1. Information We Collect

We collect personal information necessary for processing your Egypt eVisa application, including:

Personal details (full name, date of birth, nationality, passport information)
Contact information (email address, phone number, physical address)
Travel details (arrival/departure dates, visa type requested)
Passport scans and supporting documents
Payment information (processed securely through Stripe)

2. How We Use Your Information

Your information is used exclusively for:

Processing and submitting your Egypt eVisa application to the Egyptian government
Communicating application status updates via email
Providing customer support for your application
Fraud prevention and security purposes
Improving our services

3. Data Sharing

We share your data only with:

Egyptian Government: To process your visa application
Stripe: For secure payment processing (credit card details never stored by us)
Supabase: Our secure database hosting provider

We never sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures:

Encryption: All data transmitted via SSL/TLS encryption
Secure Servers: Data stored on secure, encrypted servers
Access Controls: Limited access to personal data on a need-to-know basis

5. Your Rights

You have the right to:

Request deletion of your personal data (subject to legal retention requirements)
Update or correct your information
Contact us regarding privacy concerns

To exercise these rights, email us at: support@evisaeg.com

6. Data Retention

We retain your data for as long as necessary to provide our services and comply with legal obligations. Application records may be retained for accounting and legal purposes.

7. Cookies

We use essential cookies for authentication and session management. No third-party tracking cookies are used.

8. Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated effective date.

Contact Us: For privacy-related questions, email support@evisaeg.com

⚠️ Important: Government fees are NON-REFUNDABLE under all circumstances.

1. Refund Eligibility

Refunds are granted ONLY in the following case:

Processing Error by Us: If we submitted your application to the Egyptian government with incorrect data due to our error (not user input error)

2. Non-Refundable Situations

Refunds are NOT available for:

User entered incorrect details in our application form
Visa application rejection by the Egyptian government (government decision)
Government fees ($25 single entry / $60 multiple entry per applicant)
Change of travel plans after application submission
Delays in visa processing by government authorities
Denial of entry to Egypt (immigration decisions are independent of visa approval)

Important Disclaimer:

We are not responsible for the outcome of your visa application. The decision to approve or reject a visa application is solely decided by the Egyptian Government. We are a private assistance service that helps you submit accurate applications but cannot guarantee approval.

3. Government Fees

Government fees are collected and remitted to the Egyptian authorities and are 100% non-refundable regardless of application outcome.

4. How to Request a Refund

If you believe you qualify for a refund:

Email us at: support@evisaeg.com
Include your application number and billing email
Provide detailed explanation of the processing error
Attach any supporting documentation

5. Refund Processing Time

Review Period: 3 business days to review your refund request

If Approved: Refund will be processed to your original payment method within 5-7 business days after approval

6. Partial Refunds

If eligible for a refund due to our error, you may receive a partial refund excluding:

Government fees (always non-refundable)
Payment processing fees (Stripe transaction costs)

Questions? Contact support@evisaeg.com

We are committed to protecting the privacy and personal data of all applicants, including those in the European Union (EU) and European Economic Area (EEA), in compliance with the General Data Protection Regulation (GDPR).

1. Data Protection Measures

We implement comprehensive security measures to protect your personal data:

Encryption: All data is encrypted in transit (SSL/TLS) and at rest
Secure Servers: Data stored on enterprise-grade secure servers with regular security audits
Access Controls: Strict role-based access controls limit who can view your data
Authentication: Multi-factor authentication for administrative access
Regular Backups: Secure, encrypted backups to prevent data loss

2. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Contract Performance: To fulfill our service of submitting your visa application
Legal Obligation: To comply with government visa processing requirements
Legitimate Interest: To provide customer support and improve our services

3. Your GDPR Rights

Under GDPR, you have the following rights:

Right to Access: Request a copy of your personal data
Right to Rectification: Correct inaccurate personal data
Right to Erasure ("Right to be Forgotten"): Request deletion of your data
Right to Restrict Processing: Limit how we use your data
Right to Object: Object to certain types of data processing
Right to Data Portability: Receive your data in a structured, commonly used format

4. Data Export (Portability)

We currently do not offer a self-service data export feature. However, you have the right to request your data:

Email support@evisaeg.com with your request
Include your application number and billing email for verification
We will provide your data in PDF or structured format within 30 days

5. Right to Deletion

You can request deletion of your personal data by contacting us:

Email: support@evisaeg.com
Subject: "Data Deletion Request"
Include: Your application number and billing email

What We Delete:

All applicant personal information
Passport images and uploaded documents
Application details and status history
Contact information

📌 Important Note on Deletion:

Some data may be retained for legal, accounting, or fraud prevention purposes as required by law. We will inform you of any limitations when processing your deletion request.

6. Data Retention

We retain personal data for:

Active Applications: Duration of visa processing + 1 year
Financial Records: Up to 7 years for tax and accounting compliance
Legal Requirements: As mandated by applicable law

7. International Data Transfers

Your data may be transferred to Egypt for visa processing. We ensure appropriate safeguards are in place for such transfers.

8. Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects concerning you.

9. Data Breach Notification

In the event of a data breach affecting your personal data, we will notify you and relevant authorities within 72 hours as required by GDPR.

10. Contact Us & Complaints

Data Protection Contact: support@evisaeg.com

Supervisory Authority: If you believe your rights have been violated, you have the right to lodge a complaint with your local data protection authority.

Last Updated: December 26, 2024

You must upload a copy of your travel document that includes: Personal photo, passport number, given name, surname, date of birth, nationality, issue date, country name, passport type at the top left of the travel document and machine readable zone at the bottom of your passport. You must upload all the required supporting documents; readable and with good quality. In case your attachment does not meet these requirements, an update email will be sent to the applicant’s email which was entered by him/herself at the time of registration. If the applicant re-attached his travel document correctly, as requested, the e-visa will be issued and sent to the applicant’s email within 7 days from the transaction date. Otherwise, e-visa request will be rejected, and the rejection email will be sent within 7 days from the transaction date. E-Visa processing fees is non-refundable (25.00 U$) for single entry per applicant, 60.00 U$ for multiple entry per applicant)
In-case your travel document is an ID issued by Germany, Belgium, France, Italy or Portugal, you have to upload both sides in one photo.
After you applied on the portal and executed the transaction, you cannot alter or cancel the Evisa request and the transaction amount is non-refundable.
Please note that the information you typed in the application must match the information on your passport and supporting documents. In case the entered data does not match the attachments, an update email will be sent to the applicant’s email which was entered by him/herself at the time of registration. If the applicant updated his request with the required information correctly, as requested, e-visa will be issued and sent to the applicant’s email within 7 days from the transaction date, otherwise, the e-visa request will be rejected and rejection email will be sent within 7 days from the transaction date. The e-Visa processing fees is non-refundable (25.00 U$ for single entry/Applicant, 60.00 U$ for multiple entry/applicant.
The single-use visa expires after 90 days from issuing, entrance one time and residency for thirty days.
The multi-use visa expires after 180 days from issuing, entrance multiple times and residency for thirty days for each visit.
Notification of approval/decline, together with Egypt Visa attached to the Email, will be sent to the applicant’s email, which was entered by him/herself at the time of registration, or can be downloaded from the portal within seven days from the transaction date.
The possession of an e-Visa is not the final authority to enter the Arab Republic of Egypt.
Engaging in any form of business or employment without a permit or pass is an offense.
A visa is required prior to entry into the Arab Republic of Egypt.
The e-Visa printout must be presented at the port of entry.
Each visitor to the Arab Republic of Egypt is required to submit an e-Visa application via their personal account. Parents can apply for their children using their personal accounts.
Requesting an eVisa with Diplomatic, Service, Special, Official, Temporary, Nansen, Refugees, Mission, Alien's, or July 51 Agreement Passport is not allowed at this stage. Please visit your nearest Egyptian embassy/consulate.
In-case some information on the issued eVisa does not match the information on your travel document, the issued eVisa will be invalid and non refundable; as the applicant is responsible for the correctness of the data provided in his/her application.
Travel document (Passport or ID) must be valid for at least 6 months from arrival date.
In case your (Given Name) or (Surname) includes special character like Hyphen (-) Or Apostrophe (’), it must be written as entered in the Machine-Readable Zone ‘MRZ’. In case your (Given Name) or (Surname) include abbreviations for spouse; like Ep., Vve., GEB., E/V, P/V) you only have to write the names before the abbreviation.
In case your (Given name) or (Surname) includes Non-Latin letter, you have to write the letters in the English language as entered in the Machine-Readable Zone ‘MRZ’.
Proof of payment is not an e-visa approval. You must have a printed copy of the issued electronic visa.
You are advised to apply for the E-visa at least 7 days before your arrival date.
The file name of the attached travel document (Passport/ID) must be in the English Language (characters or numbers), without any special characters or spaces.
The attached travel document (Passport copy/ID) shall be uploaded in JPG or PNG format, and its size should not exceed 1 MB.
I hereby confirm that my nationality is listed in the list of countries eligible to apply via the portal. Click here for “FAQ” to show the list of eligible countries. Otherwise, the e-visa request will be rejected and the e-visa processing fees in non-refundable.

Why Egypt eVisa Applications Get Rejected

Incorrect Passport Information

Passport Validity Problems

Passport Scan Issues

Common issues include:

Mismatch Between Application and Passport

For example:

Uploading Incorrect Documents

Typical requirements include:

Applying from an Ineligible Country

Submitting Incomplete Information

Applying Too Close to Travel Date

Final Thoughts

Explore More E-Visa Resources

Apply Now

Privacy Policy

1. Information We Collect

2. How We Use Your Information

3. Data Sharing

4. Data Security

5. Your Rights

6. Data Retention

7. Cookies

8. Changes to This Policy

Refund Policy

1. Refund Eligibility

2. Non-Refundable Situations

3. Government Fees

4. How to Request a Refund

5. Refund Processing Time

6. Partial Refunds

GDPR Compliance & Data Protection

1. Data Protection Measures

2. Legal Basis for Processing

3. Your GDPR Rights

4. Data Export (Portability)

5. Right to Deletion

6. Data Retention

7. International Data Transfers

8. Automated Decision-Making

9. Data Breach Notification

10. Contact Us & Complaints

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